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Job DescriptionType: 1 Year Renewable Contract
Working hours: Monday to Friday, 830am-6pm
Working location: Across Singapore
Requirements:
1-2 years working experience as IT Admin etc.
Diploma/Degree in any IT related field
Responsibilities:
Handle service requests using the request fulfilment processes.
Classify, fulfil, and close the service requests.
Review and acknowledge service requests to help desk group
Act as a further escalation point for the coordinators.
Perform the day-to-day operational activities.
Perform assigned tasks
Handle console operations, i.e. monitoring the status of specific systems, job queues, and so on.
Maintains and monitors hardware/software inventory database to ensure compliance
Not Specified
Minimum of 1 year(s) experience needed for this position
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