Front Desk Receptionist [Canada]

 

Overview:

Okanagan Clinical Trials is a Headlands Research site. Under the leadership of Dr. Kim Christie, Okanagan Clinical Trials makes a significant contribution to the medical industry. Our clinic specializes in the execution of research studies that hope to advance treatments for many indications including Alzheimer’s disease, Parkinson’s disease, migraine, autism, celiac disease, diabetes, and more.

This is a full-time position based in our office in Kelowna, B.C.

The Role

The primary responsibility as the Receptionist is to manage the day-to-day reception duties in our fast-paced clinic environment. As the Receptionist, you will be the first point of contact for the company therefore the successful candidate will have a positive attitude, a desire to work as efficiently as possible, and excellent communication skills.

Responsibilities:

• Greeting patients.
• Ensure reception area is tidy and presentable.
• Answering screening and forwarding incoming phone call.
• Receive, sort, and distribute daily mail/deliveries.
• Scheduling patient appointments.
• Reminder calls.
• Data Entry.
• Ordering and maintaining office supplies.
• Office errands.
• Bank deposits.
• Maintain COVID-19 sanitizing log.
• Filing, photocopying, and faxing.
• Sanitization and kitchen duties.

Qualifications:

• High school diploma.
• College courses in secretarial skills/office administration is a bonus.
• 1-2 years of experience in office administration.
• Pleasant, friendly disposition.
• Outstanding phone etiquette
• Ability to work well under limited supervision.
• Strong interpersonal, problem solving, organizational and communication skills.
• Excellent attention to detail.
• Ability to multi-task.
• Proficiency in MS Word, MS Excel, and MS Outlook.
• Knowledge of operating standard office equipment.

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